Text your tenants.

One hub for every message

The Communication Hub is a single feed of everything sent and received, email and text, automatic and typed by you.

• Outbound and Inbound, with a count of what needs a reply
• See each message exactly as the tenant saw it
• Filter by channel, status, date or who sent it
• Resend to the same address or a corrected one

Texting that goes both ways

Tenants reply to your texts and the conversation lands in the hub, where you answer it like any other message.

• Your own number, and one per facility if you want
• Send a photo or a document as a picture message
• Opt-in consent is tracked for every tenant, and STOP is handled for you
• A guided setup takes care of the carrier registration

Tell everyone at once

Write one message and send it to a group. Each tenant gets it by email or text, whichever they prefer.

• Current customers, past-due customers, or people who recently moved out
• One facility or all of them
• Ready-made drafts for a gentle or a direct late notice, a change of ownership and more
• Add a sign-in link to the customer portal, so paying is one step away

The routine messages send themselves

Invoices, receipts, past-due notices, failed autopay alerts, lease signing links and portal invitations go out without you. Choose email or text for each kind.

Your brand, your words

Set your colors and signature once, per facility if you like, then change the subject, heading, wording and button of any message. Preview it before it goes anywhere.

Know it arrived

Every recipient shows a status: sent, delivered, opened, bounced or failed. If a text cannot be delivered, Unit Trac falls back to email.